Documentation

Setup guides and troubleshooting for ScriptPilot

Getting Started

Supported Platforms

Installation

1. Install ScriptPilot from the Shopify App Store

2. Open the app in your Shopify admin

3. Click "Add Tracking Code" to install your first script

4. Select your platform and enter your tracking ID

5. Save and the script will be automatically added to your store

Script Placement

Scripts can be placed in:

Troubleshooting

Script Not Working

Common issues:
  • Incorrect tracking ID - Double-check your ID from the platform
  • Script disabled - Make sure the script status is enabled
  • Cached version - Clear your browser cache
  • Theme conflicts - Some themes may override scripts

Verification

To verify your script is working:

GDPR & CCPA Compliance

ScriptPilot is GDPR and CCPA compliant. Scripts are stored in metafields and automatically removed when the app is uninstalled.

Best Practices

Performance

Security

Support

Need help? Contact us at [email protected]

Average response time: 24 hours